Debt Collection
Structured outreach, negotiation, and legal recovery support for efficient debt recovery.
Scope of Work
The Debt Collection service includes direct communication with the debtor, review of supporting financial documentation, assessment of repayment capacity, structured negotiation aimed at reaching an appropriate settlement, and coordination of legal recovery steps where necessary. The process is handled professionally to protect the creditor's position and reduce losses associated with delayed or unpaid amounts.
Requirements
To begin, our team requires basic information about the debtor, the outstanding amount, supporting documents, and any previous correspondence relating to the claim. Additional details concerning the debtor's background, contractual relationship, available guarantees, or payment history may also be requested to determine the most appropriate recovery strategy.
Estimated Timeline
Intensive field inquiries and the initial stages of structured pressure and direct negotiation aimed at reaching an amicable settlement with the debtor typically take between 14 and 21 business days from activation of the case and formal engagement of the team.
More complex matters involving asset tracing, court-supervised protective measures where applicable, legal proceedings, or coordination with relevant authorities in connection with existing enforceable judgments may require approximately one to three months or longer, depending on the circumstances and applicable procedures.
Following the initial assessment of the debtor's financial position and the available legal and operational information, the client receives a case-specific evaluation and a more precise estimated timeline outlining the proposed recovery path.
Service Fees
A case opening fee of is required to activate the request and begin the recovery process. This fee is refundable if no meaningful progress is achieved in the case. In addition, a success fee is charged as a percentage of the amount successfully recovered, based on the schedule below. In selected cases or for certain clients, the case opening fee may be waived subject to our internal assessment and the nature of the matter.
| Recovered Amount | Success Fee |
|---|---|
| Recovered amount below USD 5,000 | 35% |
| Recovered amount between USD 5,001 and USD 20,000 | 33% |
| Recovered amount above USD 20,000 | 30% |
How to Get Started
To begin, submit the debt details through Nomakkin's Debt Collection form and attach the available supporting documents. Our team will review the case, define the proposed recovery strategy, confirm the applicable pricing and estimated timeline, and begin the process once the plan has been approved.
Frequently Asked Questions
Answers about debt recovery, debtor engagement, negotiation, and fees.
Client Testimonials
Successful experiences in recovering outstanding amounts and managing complex debt matters.
I had been trying to recover an outstanding amount for more than a year, and the debtor had stopped responding completely. I submitted the supporting documents to Nomakkin, and the recovery team approached the matter professionally and calmly. Within around ten days, they helped reach a structured repayment arrangement and I received the first payment. The process was clear, organized, and focused on achieving an actual recovery.
What mattered most to me was having the matter handled professionally while still pushing for a real outcome. Nomakkin assessed the debtor's apparent repayment capacity and managed the engagement through a structured process. I was able to recover a substantial amount that I had almost given up on, without immediately becoming involved in a prolonged court process.
I uploaded the debt file and supporting documents through the platform, and within a short period there was meaningful communication and serious negotiation with the other party. The outstanding amount was ultimately recovered in full. The final report was clear and provided a useful summary of the steps taken throughout the recovery process.